Technical help & billing

Troubleshooting for technical issues and billing help.

• Minimum requirements
• Error or loop when logging in
• Billing Upgrade - Parent/Homeschool plan
• Billing Upgrade - School/Teacher plans
• Sound issue on iPads
• LiteracyPlanet firewall setup (schools)
• Mission/task error - troubleshooting guide
• Forgotten username or password
• Forgotten username or password
• Cannot hear audio