After LiteracyPlanet is synced with the SIS a background sync will run every 2 hours.
What happens during the background sync?
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Background sync updates the teachers, classes, and students to reflect the SIS ( so new students added to an already synced/tracked class will automatically appear to be added via the sync tool)
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It will also move teachers to and from classes reflecting the SIS, and creates new students that appear in the SIS within an already tracked (synced and selected) class
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NOTE - It does not delete any data whatsoever for safety, so we need to use the Sync Wizard to delete any records.
Why can't I see a brand new teacher & class that has joined the school in LiteracyPlanet?
When a new teacher is added to the SIS they appear in the School Sync tool immediately. To add them to the LP account select/tick them in the sync wizard along with the class (students in that class will automatically appear). Remember to head to Summary, check your changes and Submit.
How do I check and remove students that have left?
To remove students that leave during the year a few mid year syncs would be recommended to keep your account up to date.
Head back to your sync wizard and check for deleted students in the Summary section.
Example:
Teacher X and Class X with 5 students is synced - the class is added to LiteracyPlanet.
Class X and its students are removed from the School (SIS) in Wonde.
School Sync wizard in LiteracyPlanet shows the teacher ticked/tracked still however the class will not be there (as it has been removed from the SIS).
This will be reflected on the SUMMARY page as 1 class to be deleted" and "5 students to be deleted".
NOTE - If a student is attached to another class in the SIS that is tracked/synced in LP they will not be deleted.